Booking Policy

**APPOINTMENTS** 

Please arrive to your appointment unaccompanied. Due to the nature of our services, we respectfully ask that no significant other, companions, pets, children, or family allowed in the studio during time of appointment. 

Only clients booked for a treatment permitted, and if needed, a translator. Your guest may wait for you by visiting the beach which is conveniently across the street, ice cream shop, or grab a bite to eat as there are many restaurants and shops in the area. 

Please arrive 15 minutes early to allow time to complete additional client forms and day of consultation. Have a casual day planned after your appointment. If you arrive rushing your artist your appointment will be reschedule and full amount of treatment will be applied to the card on file. 

This is an appointment that will not be rushed as we are tattooing the face and how long your appointment will take is unpredictable. 

Please allow *at least* 3 hours for your scheduled appointment.  

*BB Brows LLC reserves the right to refuse services to anyone under the influence, does not respect our policies, or does not align with our artistry.*

All appointments require a card on file, booking fee, government issued photo ID, and client intake form. 

**BOOKING** 

All booking fees on cosmetic tattoos also known as permanent makeup, decorative body tattoos, eye lash extensions, lash lift & tints, are non refundable and non transferable. 

Booking fee is due at the time the appointment is made and is applied to the treatment balance the day of your appointment. Booking fees are non-refundable and non-transferable.

We kindly ask that you cancel or reschedule your appointment within 48 hours or you may be charged the full amount of desired treatment. 15 minutes late is an automatic reschedule charged  50% of scheduled treatment to the card on file requiring a new booking fee for a new appointment. Late appointments not only affect other clients but also your artist as a certain time frame is allotted for each client and these treatments cannot be rushed. 

**RESCHEDULES**

If you need to reschedule please give notice 48 hours prior to your scheduled appointment. Booking fees will be honored for one week ONLY upon availability with proper notice. 

A new booking fee will be required if there are no appointments available to accommodate reschedules.  Rescheduled appointments are permitted only once. Clients who constantly reschedule days or times affect other client appointments as all treatments require pre-care preparation. Last minute bookings are very difficult to fill therefore if your artist cannot fill your spot with another client your artist does not work or get paid which affect the business as a whole. 

Friendly reminder, clients who show up late for their appointments affect not only the artist but other clients as well. 

Please do not reschedule your appointment. Schedule when you are sure you do not have a special event planned, such as birthday parties, weddings, or vacations. 

**WHEN TO RESCHEDULE**

Please reschedule your appointment if you are sick the day of or as soon as you become ill. Booking fees are non refundable for illness. Please do not come to your appointment if you have been exposed to anyone with a contagious illness including COVID-19 within 14 days, with skin rash, hives, coughing, sun burnt, fake spray tan, fever, cold sores on the lips, or under the influence of a controlled substance. 

**MEDICATIONS**

Please be sure to list all current vitamins herbal, over the counter, and LIST any current medications on your client intake form. Medications can affect how the body heals a tattoo, also some medications may have to be paused before treatment. Medication can alter the color of healed results overtime as well as the suns UV rays. Clients are given long-term aftercare instructions after their appointment. 

**IMPORTANT**

Please note clients or models that show up to their scheduled appointment suspected of being under the influence of alcohol or drugs will automatically be cancelled and charged the full amount of treatment to the card on file.  **NO EXCEPTIONS**

**NO CALL NO SHOWS**

No call, no shows will be charged 100% of the desired treatment, no exceptions. No call no show clients may not reschedule future appointments without payment in full for desired treatment. 

We kindly ask that you give us 48 hour notice if you need to cancel or reschedule your appointment or you may be charged the full amount of desired treatment. 

**CORRECTIVE WORK**

Clients with previous work from a previous artist would not be considered a “touch up” this would be considered a new client service charged accordingly and must have less than 20% saturation. 

Corrective work is the cost of desired treatment plus $100. 

**BEFORE BOOKING CORRECTIVE WORK**

Please send photos to the studio with your request for corrective or touchup services from a previous artist for approval before requesting an appointment online. Corrective work results cannot be guaranteed as in all PMU treatments. Complimentary in person consultations are welcomed for approval on corrective work. 

Laser or saline tattoo removal/lightening treatments may be recommended to start fresh in order to have a more natural looking result with a new flattering shape. 

Send email or text photos with request to:  

bebe@bbbrowsct.com

203-392-1963

*Connecticut Online Data Privacy Policy*

BB Brows llc is committed to protecting the privacy of our online visitors and customers. This privacy policy applies to our website and online services, and explains how we collect, use, and protect your personal information.

*Information We Collect*

- Contact information (name, email address, phone number)

- Device information (IP address, browser type, device type)

- Usage data (pages visited, actions taken)

*How We Use Your Information*

- To provide and improve our services

- To respond to your inquiries and requests

- To send marketing and promotional materials (with your consent)

*Data Protection*

- We implement reasonable security measures to protect your data

- We comply with Connecticut data privacy laws and regulations

*Your Rights*

- Right to access and correct your personal information

- Right to opt-out of marketing communications

- Right to request data deletion (subject to legal requirements)

*Data Sharing*

- We do not sell or share your personal information with third parties

- We may share data with service providers (e.g. website hosting, email marketing)

*Changes to This Policy*

- We will update this policy as needed

- Your continued use of our services indicates acceptance of changes

*Contact Us*

- If you have questions or concerns, please contact us at 

203-392-1963 

bebe@bbbrowsct.com